If you placed an order with us and you want to check the current status or send additional information, please introduce the email address used on the order form and the complete order number (Example: BUS1234US). These can be found in the order confirmation email sent by us when the order was submitted.

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USPS Service Alerts

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.

Please take into note that orders for vital records will vary depending numerous factors including:

Please feel free to contact us if you have any questions. - ¡También ofrecemos ayuda en Español!