If you placed an order with us and you want to check the current status or send additional information, please introduce the email address used on the order form and the complete order number (Example: BUS1234US). These can be found in the order confirmation email sent by us when the order was submitted.



Due to the current weather conditions in the Northeast and throughout the continental United States, we would like to advise you that processing and delivery times may be extended as Vital Records offices may be closed and there are delays with USPS and other courier services. If you have any questions regarding your order, we will be more than happy to help you.

Please take into note that orders for vital records will vary depending numerous factors including:

Please feel free to contact us if you have any questions. - ¡También ofrecemos ayuda en Español!